Trending from CNET. Download Now. Developer's Description By Centrinity. OpenText FirstClass is a powerful collaboration solution that drives teamwork, improves communication, makes people and information easily accessible from any mobile device, and ensures team members are connected within the organization. FirstClass is a fully integrated solution that is cost-effective, flexible and easy to administer. It empowers individuals and teams to work together toward a common goal, with a shared sense of purpose and new ways to participate.
FirstClass is designed to support collaboration, easy and secure communication, mobile access, personalization, integration with other applications, and safe, reliable archiving. Full Specifications. What's new in version Release December 30, Date Added December 30, Version Operating Systems.
Operating Systems Macintosh. Total Downloads 23, Downloads Last Week 0. Report Software. Related Software. Running the product on one server, which can house all of an organization's e-mail, also makes it easier for an IT team to manage all types of communication content, said Scott Welch, Centrinity's chief evangelist. FirstClass also gives Alaska Airlines the ability to integrate many types of communication into one solution. Since it's all sever-based, you can get to unified messaging so much simpler because any client can really just hit the server and read it or speak the message to another user ," said Reeder.
Running FirstClass on only one server can make the product more reliable. Indeed, Reeder said Alaska Airlines administers the product with just one person, "and she's got time to do other things.
As Figure A shows, FirstClass boasts an intuitive, user-friendly interface. Unified abilities The real power of FirstClass 7. With the product, one user can leave a message in another's e-mail account over the telephone, or a sales rep on the road can dial in to his e-mail account and hear a computer-generated voice relay his messages over a cellular phone.
The product can also relay the same message in many forms to one person. For example, a voice mail message can be translated into text and sent simultaneously to an e-mail account, a pager, or a cell phone. These unified messaging capabilities can save time because users need to check only one place for all of their messages, said Ken Landoline, vice president and director of telecom research with the Robert Frances Group, an advisory service for Global and midmarket executives.
Having messages in one place also reduces the risk of missing important messages, he said. Gradual steps FirstClass gives managers the ability to warm up to unified messaging. Because Version 7.
For example, your organization might need voice-to-e-mail capability today, but you know you'll need text-to-voice capability in the future. The FirstClass product is up against some heavy competition. It's hard to compete with applications that come bundled on a machine, said Reeder. However, the product is inexpensive and easy for managers to monitor and control. Centrinity's FirstClass 7. Are you looking for an alternative to your messaging system?
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